Data Privacy Policy

This Privacy Policy explains how SpinZilla collects, uses and protects the personal information you provide when you register, play or otherwise use our online casino services. We respect your privacy and set out below what data we collect, why we collect it, how we use it and the choices available to you.

Types of data we collect

We collect a range of information necessary to operate an online casino and meet our legal and contractual obligations. This includes personal data, technical data and transactional data.

Personal data

Personal data covers information you give us directly when creating an account or contacting support, for example your name, date of birth, address, email, telephone number and ID documents submitted for verification purposes.

Technical data

Technical data is generated when you use our site and may include your IP address, device type, browser, operating system, language settings and location inferred from your IP address. We also record usage data such as pages visited, time spent and actions taken on the site.

Transactional data

Transactional data relates to deposits, withdrawals, bets, wins, losses, bonus activity and payment method details. We may also keep records of communications between you and our customer support team.

How we use your information

We use your information to create and manage your account, process payments, carry out identity checks, prevent fraud, comply with legal obligations and provide customer support. Technical and usage data help us maintain and improve the service, detect issues and personalise your experience where applicable.

Data protection practices

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. These measures include encryption in transit, access controls, secure servers and routine security reviews. We limit access to personal data to staff and agents who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, understand how it is used and show relevant content. You can manage cookie preferences through your browser settings, and some features may be limited if cookies are blocked. We may also use third-party analytics and advertising partners who set their own cookies.

User rights

You have rights in relation to your personal data including the right to access, correct, delete or restrict processing, and to object to certain uses. You can usually exercise these rights via your account settings or by contacting us. Where processing is based on consent you may withdraw consent at any time.

Access, correction and deletion

To access, correct or request deletion of your personal data, log in to your account or contact our data protection team at [email protected]. We will verify your identity before processing requests and respond in line with applicable law.

Information sharing and third parties

We share personal data with third-party service providers who perform services on our behalf such as payment processors, identity verification services, fraud prevention, hosting and analytics. We may also disclose information to comply with legal obligations or to protect our rights. All third parties are required to safeguard your information.

Privacy policy updates

We may update this policy from time to time. Any significant changes will be posted on our site and, where appropriate, notified to you via your registered email. Continued use of our services after changes indicates acceptance of the revised policy.