Responsible Gambling at SpinZilla Casino

We are committed to safer gambling and to keeping play controlled and enjoyable for everyone. We take player protection seriously and provide clear tools and practical advice so customers can manage their activity, spot risky behaviour and get help quickly if they need it. This page explains the safeguards we offer and how you can use them.

Player protection principles

We focus on preventing harm, promoting informed choices and responding quickly when concerns arise. We respect your privacy while collecting only the information needed to verify age and identity, and we use activity monitoring to identify unusual patterns that may indicate a problem.

Activity-control tools

You can use the controls on your account to set responsible limits and take breaks. These tools are self-serve in the account area and can also be applied with help from our support team.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you put into your account. Limits are adjustable by you, but changes may be subject to a cooling-off period to prevent impulsive increases.

Loss limits and wager limits

Use loss or wager limits to cap how much you can lose or stake over a set period. These limits apply to real-money play and help keep your activity within comfortable boundaries.

Time limits and session reminders

Enable reality checks and session reminders to receive on-screen notifications about time spent playing. You can also set automatic session lengths and choose to be logged out after a period of play.

Account breaks and self-exclusion

If you need more time away, choose a short account break or a longer self-exclusion. Self-exclusion blocks access to your account for the chosen period, stops marketing communications and prevents new deposits. To reinstate an account after self-exclusion you will need to contact our support team and complete any required checks.

Recognising signs of problematic behaviour

Look out for changes such as chasing losses, spending more than intended, hiding play from others, neglecting responsibilities or feeling unable to stop. If these signs appear, consider tightening limits, taking a break or seeking help.

Practical tips for staying in control

Set realistic limits before you start, schedule regular breaks, avoid gambling when stressed or under the influence, keep payment methods separate from everyday banking and review your activity history regularly. Use the tools available to you and adjust them as your circumstances change.

Professional help and support organisations

If you need specialist support, organisations such as GamCare, GambleAware and Gamblers Anonymous provide confidential advice, counselling and self-help resources in the UK. If you want us to restrict or close your account immediately, contact our support team via your account and we will assist you.